Data Privacy Policy

PRIVACY POLICY – XAMTOOLS

Last updated: December 29, 2025

  1. Introduction

This Privacy Policy describes how XamTools, a Microsoft Excel add-in accessible via https://www.excelxam.com, collects, uses, protects, and processes users’ personal data, in compliance with:

  • the General Data Protection Regulation (GDPR – EU Regulation 2016/679), and
  • Microsoft Office Add-ins requirements.

XamTools is developed and operated by CESTAD ANALYTICS SARL, a company based in Douala (Cameroon), specialized in digital services, data analysis, and technological solutions for businesses.

  1. Data Controller

Data Controller:
CESTAD ANALYTICS SARL
RCCM No.: RC/DLBB/2018/B/107
Tax Identification Number (NIU): M021812680147M

Registered office: Douala – Cameroon
Website: https://www.cestadconsulting.com
Contact email: contact@cestadconsulting.com

  1. Scope of this Policy

This Privacy Policy applies to:

  • the XamTools Excel Add-in (free and premium versions),
  • the website https://www.excelxam.com,
  • related services (user account creation, subscriptions, customer support).
  1. Data Collected

4.1 Data provided directly by users

Depending on usage, XamTools may collect:

  • First and last name
  • Email address
  • Password (encrypted)
  • Billing information (premium version only)
  • User identifier
  • Subscription type
  • Payment history (excluding sensitive banking data)

⚠️ Payment data is processed exclusively by secure third-party payment providers.
XamTools never stores credit or debit card numbers.

4.2 Data processed from Excel usage

XamTools may temporarily process:

  • data contained in Excel cells,
  • selected ranges, worksheets, or workbooks.

👉 This data is:

  • not stored,
  • not saved,
  • not shared with third parties.

It is processed locally or transiently only to provide the requested functionality.

4.3 Technical data

  • IP address (anonymized)
  • Browser type
  • Device information
  • Technical logs
  • Diagnostic and performance data
  1. Purposes of Processing

Personal data is used to:

  • provide and improve XamTools features,
  • manage user accounts,
  • manage subscriptions and payments,
  • provide technical support,
  • ensure application security,
  • comply with legal obligations,
  • analyze overall application usage through anonymized statistics.
  1. Legal Basis for Processing (GDPR)

Data processing is based on:

  • explicit user consent,
  • performance of a contract (premium services),
  • legal obligations,
  • legitimate interest (security and service improvement).
  1. Data Sharing

Personal data may be shared only with:

  • secure payment service providers,
  • hosting and infrastructure providers,
  • authentication services,
  • analytics services (anonymized data only).

No personal data is sold, rented, or shared with third parties for advertising purposes.

  1. International Data Transfers

Data may be hosted or processed on servers located:

  • within the European Union, or
  • in countries providing an adequate level of data protection under the GDPR.

Appropriate contractual safeguards are implemented when required.

  1. Data Retention
  • Account data: retained for the duration of the account
  • Billing data: retained in accordance with legal obligations
  • Technical data: retained for a limited and proportionate period

Data is deleted or anonymized upon account closure unless legal obligations require otherwise.

  1. User Rights (GDPR)

In accordance with the GDPR, users have the right to:

  • access their data,
  • rectify inaccurate data,
  • request erasure,
  • restrict processing,
  • object to processing,
  • request data portability,
  • withdraw consent at any time.

📧 Requests may be sent to: support@excelxam.com

  1. Data Security

XamTools implements appropriate technical and organizational measures, including:

  • encryption of sensitive data,
  • HTTPS protocols,
  • access control mechanisms,
  • monitoring and logging,
  • secure application development best practices.
  1. Cookies and Tracking Technologies

The website https://www.excelxam.com may use:

  • essential technical cookies,
  • anonymized audience measurement cookies.

A consent banner is displayed in accordance with applicable regulations.

  1. Microsoft Office Add-ins Compliance

XamTools strictly complies with Microsoft Office Add-ins policies, including:

  • full transparency regarding data collection,
  • no misuse of Excel data,
  • no unauthorized access to user content,
  • adherence to the data minimization principle,
  • publicly accessible privacy policy.
  1. Changes to This Policy

This Privacy Policy may be updated at any time.
Users will be informed in the event of material changes.

  1. Contact

For any questions regarding privacy or data protection:

CESTAD ANALYTICS SARL
Email: support@excelxam.com
Website: https://www.excelxam.com